Privacy Policy
At Lizaro Casino, we place great importance on the trust our players place in us. Protecting your personal data is a core priority, and we are committed to processing your information securely, responsibly, and transparently. This Privacy Policy explains how we collect, use, and protect your data, so you can clearly understand how your information is handled when using our services. We recommend reading this policy carefully to make informed decisions about your interaction with our casino.
Data Processing
This Privacy Policy describes how Lizaro Casino processes personal data in accordance with applicable gambling regulations. Processing personal information is necessary to provide access to our games, features, and related services.
Lizaro Casino is operated by Dama N.V., a company registered in Curaçao, together with its wholly owned subsidiary Friolion Limited, based in Cyprus. Dama N.V. operates under a gaming license issued by Antillephone N.V.
Use of our services requires acceptance of this Privacy Policy. As updates may be made from time to time, we advise reviewing this page periodically. Continued use of Lizaro Casino after changes are published constitutes acceptance of the updated policy.
Collection of Information
We collect personal information through your use of our website and services, which may include:
- Registration and communication data: details provided when creating an account or contacting us, such as your name, contact information, and identification documents.
- Interaction records: records of communications via email, live chat, or other support channels.
- Transaction and usage data: information related to deposits, withdrawals, bets, and website activity.
- Compliance documentation: verification documents required to meet legal and regulatory obligations.
Usage of Information
The personal data collected by Lizaro Casino is used to:
- Process transactions and manage gameplay activity.
- Provide requested services and customer support.
- Conduct identity verification and compliance checks.
- Send promotional communications, where you have given consent.
- Meet legal and regulatory requirements, including anti-money laundering obligations.
- Detect, prevent, and investigate fraud or unlawful activity.
- Analyze data to improve our products, services, and user experience.
Marketing Communications
With your explicit consent, Lizaro Casino may send you marketing communications related to our products, promotions, and services. You can withdraw your consent at any time through your account settings or by contacting our customer support team.
Disclosure of Information
Lizaro Casino does not sell or rent your personal data. However, information may be shared in the following circumstances:
- Within our group, to ensure efficient operation and service delivery.
- With trusted partners, where necessary for operational, regulatory, or compliance purposes.
- With third-party service providers, including payment processors and verification services.
All such disclosures are governed by strict confidentiality and data protection agreements.
Data Security and Retention
We apply appropriate technical and organizational measures to safeguard your personal data and comply with all applicable legal standards. Personal information is retained only for as long as necessary to fulfill regulatory and operational requirements, including a minimum retention period of five years after account closure, as required by anti-money laundering regulations.
Cookies and Tracking
Lizaro Casino uses cookies and similar technologies to improve website functionality, analyze usage, and support marketing activities. You can control cookie preferences through your browser settings; however, limiting cookies may affect certain features of the website.
Your Rights and Contact Information
You have the right to request access to, correction of, or deletion of your personal data, as well as to object to its use for marketing purposes. Requests and inquiries can be directed to our Data Protection Officer via email. In accordance with GDPR, you also have the right to lodge a complaint with the relevant supervisory authority.
This Privacy Policy reflects Lizaro Casino’s commitment to protecting your personal data while maintaining a secure, compliant, and transparent gaming environment. If you have any questions or require further assistance regarding your data, our team is available to help.